FAQ
We accept payment by credit card, by debit card, and by PayPal.
We are currently looking for exceptional producers/sound designers to make a variety of genre project templates and samplepacks. If this is of interest, please contact us with your Soundcloud link and preferred DAW and we will send some more info on requirements. Contact Us
Can I Try the products before I buy?
You can download free demos on the Free Downloads page. Typically, the demos will include 10-20 presets/samples/midis found in the full soundbank/sample pack. These demo sounds are not to be used in other soundbanks/ sample packs.
What happens after I order a Product?
After ordering you will promptly receive an order confirmation via e-mail with a link to download your order.
How secure is the online shop? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.
How Long will delivery take?
Products are delivered instantly via email. You will be sent a link for your download as well as an order confirmation.
Is it safe to buy The Audio Bar products from A 3rd party company?
Currently our products are only available on theaudiobar.org and Beatport Sounds. If you find any other websites selling our products please send us a link to the shop and we’ll take appropriate action.
Why I have not received my order/confirmation?
Some e-mail services incorrectly flag automated messages from our servers as spam, if you don´t receive anything, please check your spam folders first. You may also accidentally have provided an incorrect e-mail address, in this case please contact us to check whether we received your order.
My Download is Lost. Can I receive a new download link?
You can request a new download link via the contact page using the email address you used for the original purchase.
Can I get a refund?
The Audio Bar has a 100% Money Back guarantee on all of our individual products however refunds only apply for those who are unsatisfied with the product, any problems that have nothing to do with the product , i.e personal issues, do not qualify for a refund. We do not give refunds to people who are having issues because of cracked software and we also do not give refunds in bulk orders. You can request your refund via the contact page. Refunds will not be issued after 7 days of purchase. Certain circumstances do not apply.
are the audio bar samplepacks and project files royalty free?
All The Audio Bar samplepacks and project files are 100% royalty free for personal use only! Redistribution and packaging are strictly prohibited.